Casavant reached a conclusion different from Mr. 74 Orion Street, Brunswick, Maine 04011, US. Duties, responsibilities, and activities may change at any time with or without notice. Knoll has also worked at SaviLinx, a call center in Brunswick, Maine. SaviLinx delivers personalized contact center services at scale for government and commercial businesses.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.We treat each person with dignity, empathy, and respect. Our customer interactions are more than transactions they are people-to-people connections where we are trusted to provide the guidance and help our callers need. We specialize in complex calls where people need information and support. Customer service oriented (empathetic, responsive, patient, and conscientious) At Savi, our core purpose is to help people.Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer.Excellent organizational, written, and oral communication skills.Demonstrated success in customer service work via phone, email, chat, or in person.Flexibility to work variable days and hours.Provides mentoring, training, and development to other CSRs as needed.Human and virtual chats, email and web forms, and direct personal contact are all designed to improve the customer experience. Savi Agents can meet your customers where they want to connect. Maintains a working knowledge of our clients requirements using a Knowledge Base. A team that ensures the utmost care of customers’ personal and confidential data builds trust in your company.Documents all customer information, communications in Customer Relationship Management (CRM) system.Meets demands for privacy, confidentiality, precision.Ensures first call resolution through problem solving and effective call/email/chat handling.Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality. SaviLinx, founded in 2013 and headquartered in Brunswick, Maine, is an outsourcing call center for eCommerce, government, and fast-growing businesses.Handles eligibility inquiries and all lines of business.Coordinates claims electronically and via telephone.The Customer Service Representative II is responsible for providing English-only customer service support through a variety of platforms.Job Location : Lawrence, MA (Work from Home).4-5, for the Midcoast Regional Redevelpment Authority (MRRA), compiled a report, highlighting some of the key economic impact indicators from the Labor Day weekend event. Demonstrates Passion for Continuous Improvement The Air Show Network (ASN), which managed the 2021 Great State of Maine Air Show, held Sept.Get SaviLinx, LLC rKaufman & Lynd reviews, rating, hours, phone number, directions and more. Get SaviLinx, LLC can be contacted at (207) 607-4433.
Customer Service Representative II (CSR II) SaviLinx, LLC at 5912 US 49 suite c-11, Hattiesburg, MS 39401.
You can't expect employees to be happy to come to work when they have to constantly walk on eggs shells as to not be humiliated on a weekly basis. Savilinx may be an OK place to work if there was some consistency, as well as major management shake ups. Your supervisor will refuse to take calls from upset clients and won't answer your repeated messages asking for assistance. Did you know SaviLinx headquarters is run on 100 green and renewable energy Every piece of energy that SaviLinx buys is either from wind, solar, or an anaerobic digestor To learn more about our. But don't even think about asking for help if you're stuck on a call because you won't get it. It's almost impossible to even sound like you know what you're talking about when speaking with clients because you honestly don't know the answers to most things due to the revolving door of changes. By the time you are used to the new way of doing things, they pull the rug out from under you and change things yet again. You will never get consistent feedback from the supervisors and there is zero room for growth. If you don't score 100%, be prepared for it to be broadcast to all of your co-workers, to be berated by management and to have your pay lowered. You will get next to nothing, bare bones "training" and then be expected to score 100% on your weekly QA assessments. I am an adult who has been in the workforce for 25+ years and I can say with certainty that Savilinx is by far the worst company I have ever worked for.